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Branch Operations Manager- Northwood

Citizens Bank and Trust Company of Vivian

Branch Operations Manager- Northwood

Shreveport, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Summary: Branch Operations Manager is responsible for overseeing the efficient operation of the branch, ensuring all operational functions are completely and properly performed by branch staff.

    Duties:

    Oversee teller staff and operations

    Assist on the teller line with customer transactions

    Perform account opening for customers

    Maintain proper teller and vault cash levels, including ordering coin and currency

    Maintain adequate supplies at branch

    Ensure proper branch staffing

    Ensure dual control procedures are followed at all times

    Audit teller drawers

    Maintain and test alarms and other security devices

    Meet with staff regarding branch security and safety issues

    Prepare teller performance appraisals and disciplinary action as needed

    Responsible for maintaining exceptional customer service standards and other duties as assigned