Brandmuscle End User Support Intern Tech Support - Chicago, IL - Part Time Offering a comprehensive local marketing automation platform backed by 24/7 on-demand support, Brandmuscle helps national and global brands capitalize on opportunities and local market conditions with brand-compliant, customized marketing across all media and formats. Headquartered in Chicago with offices in Cleveland, Austin, Kansas City and New Jersey, Brandmuscle employs more than 700 talented professionals and serves nearly 275 of the worlds leading brands. People who work for Brandmuscle are can-do self-starters who love to be challenged and deliver solutions that exceed our clients expectations. Brandmuscle offers a competitive salary, along with personal development opportunities and excellent benefits. Brandmuscle is an equal opportunity employer. The End User Support Intern is responsible for supporting BrandMuscle employees with level 1 infrastructure support. Under direct supervision, responsibilities include: * Account creation and management * Hardware, Software, and Phone trouble shooting * Provisioning new employee laptops and accounts * Preparation room organization management Requirements * Working towards a degree in computer science, computer information systems, or a technical degree * Excellent communication skills, both verbal and written * Detail- oriented * Self-starter * Excellent organizational skills * Excellent program debugging skills in Windows * Simple understanding of networks * Familiarity with PC hardware components Preferred Experience * Previous Experience in an IT related field or call center * Familiarity with Adobe Creative Cloud * General networking knowledge * Experience with building computers