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Team Member (Full/Part Time)

Breakout Operations LLC

Team Member (Full/Part Time)

Marlborough, MA +2 locations
Part Time
Paid
  • Responsibilities

    Position Summary:

    The Team Member is responsible for operating the game and enhancing the guest experience by providing excellent customer service.

    Essential Functions:

    Greet guests in lobby

    Lead guests to game room and give verbal instructions

    Answer questions and provide clues to facilitate guest game experience

    Meet group after game has concluded to celebrate accomplishments

    Track operating statistics

    Reset game room for next group of guests

    Prepare waivers for guest to sign

    Answer phones and return voicemails

    Monitor retail purchases as directed by General Manager

    Book games

    Job Requirements:

    Good grasp of technology - basic computer skills, email, etc.…

    Effective verbal and written communication skills

    Provide enthusiastic service for all guests

    Monitor guests activity and engage via computer screen up to 1 hour without distraction

    Must be able to understand and verbally articulate the meaning of Breakout and clearly explain each game room

    Need to be able to lift up to 30 lbs., reach, squat, kneel, and climb a ladder

    Requires sitting for extended periods at a time

  • Locations
    Tallahassee, FL • Marlborough, MA • Newport News, VA