Why Join?

Work for one of the most well-regarded global medical technology firms that have successfully launched innovative, disruptive mental health products across the US. With products developed and new products in development, our client intends to become a global leader in non-invasive mental health treatments. As a result of recent growth, the sales team is expanding! The Sales Ops Manager will be responsible for coordinating and supporting sales operations. The ideal candidate will have a strong service background, attention to detail, a high capability with an understanding of technology, amazing organizational skills, and a team player. Gain exposure to the medical device industry with the potential for long-term career growth in the field.

What You’ll Tackle:

• Provide excellent customer services to clients, independently affiliated sales agents, vendors, and other stakeholders.
• Direct support of operations, including but not limited to branch accounts payables and receivables, expense reports, coordination of all office administration tasks, including general, office, and business supply orders, equipment maintenance, coordinating the affiliation process for new agents, file maintenance, general office appearance, and repair issues.
• Assist sales agents with marketing, advertising and technology needs related to company resources.
• Coordinate paperwork for newly affiliated sales agents.
• Responsible for the timely and accurate input and updates to Company related systems.
• Perform a variety of other administrative duties as assigned.
• Organize and provide detailed activity and usage reports for technology vendors.

What’s Needed to Win:

• Bachelor’s degree
• 2+ years experience in a customer-centric business environment with administrative responsibility for office operations.
• Medical device company background (preferred).
• Strong customer service skills with excellent communication skills, both verbal and written.
• Ability to interact successfully with both internal and external customers at all levels.
• Strong working knowledge of computer applications, such as but not limited to: Microsoft Office: Word, Excel, PowerPoint, Outlook; SharePoint; Salesforce.
• Understanding of basic network connectivity.
• Ability to perform without delay and in a fast-paced environment.
• Ability to work with and analyze data.
• Ability to manage and execute assignments with competing priorities.
• Creative problem-solving skills.
• Highly skilled and motivated in both administrative and technology duties.
• Ability to multitask, prioritize and be flexible with changing business needs.
• Willingness to work additional hours as approved by management and needed.

Work Environment:

• Hybrid workplace
• Travel is limited to the local area.
• Work hours are typically from 8:30 a.m. to 5 p.m. EST
• Work hours may also require early hours, evening, and weekend work, as job duties demand.