Job Description

Brick Staffing is looking for a WAREHOUSE/CUSTOMER SERVICE ASSOCIATE in Denver, CO

Responsible for promptly and professionally processing customer orders with the highest level of customer service, accuracy, and minimal wait times while actively seeking to improve processes, increase efficiency, and maintain a safe working environment

WORK SCHEDULE: Monday-Friday 8AM-5PM

RESPONSIBILITIES & DUTIES:

PRIMARY:

Actively monitor the order manager to drop, pick, and stage orders as timely as possible

Greet customer and communicate effectively to ensure customer satisfaction with products received (accurate amount, right product, ask if they need anything else, etc.)

Collect payment by either charging the customer’s account or directing customer to cashier

Pick products ensuring order accuracy then stage customer orders in proper area based on delivery location

Accurately moves received freight into primary pick and overstock storage locations

Troubleshoot product issues and communicate discrepancies or shortages to the sales personnel, inventory control, and other appropriate stakeholders

Load orders onto delivery trucks ensuring product protection and safety

Operate in accordance with client’s established systems, policies, and procedures to ensure a safe and clean environment.

AS REQUIRED:

Troubleshoot issues and communicate discrepancies to inventory control

Monitor ageing orders. After two weeks contact customer for pickup or cancel order and return product to inventory

Provide charge account setup documentation to customers

Process warehouse transfers

Put away product

Unload product deliveries

EDUCATION/EXPERIENCE:

· · High School diploma or equivalent preferred

· · 1-2 yrs. previous work experience; warehouse experience preferred

· · Forklift experience preferred

Company Description

Helping companies sustain their highest level of workforce productivity.