Scheduler - Home Health - Full Time - San Jose
Job Description
1.Understands and adheres to agency policy and procedures. 2.Confers with Director of Nursing on problems and complaints. 3.Liaises between coordinating team and nursing office. 4.Performs all coordinating duties when necessary 5.Enters scheduling data, creates schedules 6.Schedules client appointments/visits according to care plans and staff availability 7.Reviews and directs case management notes, documenting change of aide, change in-service, telephone complaints, etc. 8.Contacts care providers, clients, and staff with day to day changes. 9.Maintains staff and client statics reports. 10.Supervises the scheduling of appropriately skilled person to fill the case, the inputting of the scheduling information on the computer and continue to supervise the coordination of the scheduling. 11.supervises the scheduling of replacement workers as needed and the input of the scheduling information 12.Communicates with patients/families on home health aide related issues 13.Coordinates patient care among disciplines 14.Performs general office duties including but not limited to word processing, photocopies files, shreds, sort/distributes mail, provides reception and telephone service. 15.Takes telephone referral information 16.Handles matters related to staff and the patient they serve 17.Provides staffing for sick leave, vacation, long term leave. 18.Communicates on a routine basis with contract agencies to maintain smooth relations and to obtain needed information 19.Advise the Director of Nursing of all new cases to be filled and supervises the review of cases on a weekly basis. 20.Oversees the documentation and reporting of changes in patient status, in-service requirements, in and employee staff assignment and in particular, any unsatisfactory performance. 21.Discerns client services required as outlined in agreements, urgent requests, and care plans. 22.Supervises staff in regard to punctuality, assignments and reliability. 23.Performance of other duties as required
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Qualifications
1.At least two years’ experience as a Coordinator
2.Ability to utilize a PC, calculator, Multi-line telephone and other related office equipment.
3.Demonstrates good communication, negotiation and public relations skills.
4.Demonstrates organization, assertiveness, flexibility, cooperation in performing job responsibilities.
Additional Information
Here at Bridge Home Health and Hospice, we are committed to our employees and their well-being. Benefits Include:
And so much more!
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”