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Intake Coordinator - Hospice - Full Time - Palm Springs

Bridge Home Health and Hospice

Intake Coordinator - Hospice - Full Time - Palm Springs

Palm Springs, CA
Full Time
  • Responsibilities

    Job Description

    Evaluates patients referred to the Organization; identifies insurance coverage, and coordinates referrals for home care services.


    1. Evaluates hospitalized patients referred for home health.
    2. Identifies and verifies insurance coverage of home health services.
    3. Obtains and documents prior authorization for home health services from insurance providers.
    4. Collaborates with the hospital's discharge planning personnel, utilization review department and insurance Case Managers to facilitate safe, early discharge.
    5. Consults with physicians, nurses, social workers, discharge planners and other disciplines to establish a coordinated home plan of care.
    6. Interviews the patient, family, and caregiver and discusses the home situation, current needs, and any psychosocial factors that are relevant to the plan of care.
    7. Completes referral information that includes intake data, essential background information, hospital course, and the plan of care.
    8. Maintains liaison relationship with hospital and insurance personnel, providing information and education on Organization services, coverage issues and related areas.
    9. Participates in patient care conferences and in-services.
    10. Collects and maintains statistical data on all referrals and submits them regularly as required.
    11. Attends meetings and participates on committees as required.
    12. Participation in Quality Assurance/Performance Improvement Program and home health Agency sponsored training.
    13. Performs other duties as assigned.

    The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

  • Qualifications


    1. High School Diploma required.
    2. Minimum of one year of experience in home care and/or hospice agency.
    3. Demonstrates an ability to work with other health care clinicians, development of home plan of care, and knowledge of third party reimbursement.
    4. Self-directed and able to work with minimal supervision.
    5. Demonstrate excellent observation, observation, and written communication skills.
    6. Ability to multi-task and work within a team environment.

    Additional Information

    Here at Bridge Home Health and Hospice, we are committed to our employees and their well-being. Benefits Include:

    • Competitive compensation
    • You may be eligible for our fleet car program coming in 2021.
    • Dynamic, fun, team-oriented work environment
    • Countless growth and development opportunities
    • Flexible Schedules
    • Medical, dental and vision insurance
    • Company Paid Life insurance
    • Mileage Reimbursement
    • PTO
    • Paid Holidays
    • Paid Sick Days
    • Employee Assistance Program
    • 401K
    • FSA

    And so much more!

    We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.”