Job Description

JOB RESPONSIBILITIES

• Evaluates patients referred, identifies insurance coverage, and coordinates referrals for services.
• Works with physicians, nurses, social workers and discharge planners to establish a coordinated plan of care.
• Obtains and documents prior authorization for services from insurance providers.
• Ability to demonstrate compassion and courtesy when dealing with difficult situations.
• Capable of working under pressure and time constraints including overtime to complete daily assessments.
• Ability to use sound judgment and tactful approach when dealing with co-workers, staff and the public.
• Must possess the ability to use and apply clinical knowledge to the referral process.

Qualifications

REQUIRED SKILLS

• Minimum of one year of experience in intake coordinating.
• Self-starter who enjoys working in a fast-paced environment with the ability to multi-task.
• Excellent problem-solving, observation, written and verbal communication skills.
• Knowledge of overall home health management including admission criteria, nursing process and insurance limitations.
• Basic knowledge of insurances including Medicare/Medi-Cal and HMO limitations.
• Effective interpersonal communication skills.
• Fluent knowledge of English, both verbal and written.

Additional Information

Perks/Benefits:

• Competitive compensation
• Dynamic, fun, team-oriented work environment
• Countless growth and development opportunities
• Flexible Schedules
• Medical, dental and vision insurance
• Company Paid Life insurance
• Mileage Reimbursement
• PTO
• Paid Holidays
• Paid Sick Days
• Employee Assistance Program
• 401K
• FSA