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Front Desk Manager

Bridge Hotel Partners, LP C/O KB Hotels LLC

Front Desk Manager

Waco, TX
Full Time
Paid
  • Responsibilities

    We’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: Lead operations at the front desk and make sure guests have an exceptional stay Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies Hold responsibility for the front desk budget and order any necessary office supplies Gather financial information and generate occupancy reports for the general manager Qualifications: Bookkeeping skills and experience with MS Office a plus Prior hospitality experience of 1 year is required for this position At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field Must possess a high school diploma or equivalent certification (GED) Showcase exceptional multitasking, communication, and management skills Compensation: $35,000 - $45,000 annual salary range DOE