Bridgeway Affinity Volunteer Coordinator Position
Job Title/Position: Volunteer Coordinator
Reports To: Executive Director/Administrator
Job Description Summary
Volunteer Services Coordinator has the responsibility for recruiting, selecting, training and coordinating volunteers for the hospice.
Essential Job Functions/Responsibilities
Develop and implement Volunteer Training Program.
Recruit and train volunteers.
Develop and maintain volunteer retention programs.
Assures compliance with all regulatory issues related to volunteers.
Develop programs that maximize the use of volunteers in both clinical and administrative services.
Assumes other duties as developed by the Director of Operations
Assists in the recruitment, training and development of all volunteer programs as needed.
Demonstrates exceptional service to patients, families, referral sources, co-workers and other customers. Assists team members as needed to ensure that this level of service is consistently provided.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
Position Qualifications
Outstanding interpersonal skills with the ability to communicate effectively and the ability to speak before groups with sensitivity and compassion. Significant group organizational experience. Volunteer experience desired, particular in recruitment, training, and supervision of volunteers. Knowledge of hospice. Maintains a current CPR certification. Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Demonstrates excellent observation, problem solving, verbal and written communications; skills per competency checklist. Shows ability to organize and prioritize workload Independently. Works indoors in patients’ homes. May be required to work in undesirable areas. Possibility of strains due to moving patients.
Continuing Education Requirements: Organization personnel are expected to participate in appropriate continuing education as may be requested and/or required by their immediate supervisor. This position requires a minimum of 8 education hours. In addition, organization personnel are expected to accept personal responsibility for other educational activities to enhance job related skills and abilities. All personnel must attend mandatory educational programs.
ENVIRONMENTAL AND WORKING CONDITIONS
Environmental Conditions: May be exposed to extremes of heat and cold in all weather conditions. May be required to drive in various weather conditions on roads in varying degrees of repair.
Working Conditions: May be exposed to infections and contagious diseases. Contact with patients under wide variety of circumstances. May be exposed or occasionally exposed to patient elements. Subject to varying and unpredictable situations. Handles emergency or crisis situations. Travel required. OSHA exposure category:
OSHA exposure category: Category I – Position
includes tasks that involve exposure to blood, body
fluids, tissues.
Required Personal Protective
Equipment: As required by working conditions.
This job description is not intended to be all-inclusive and does not constitute a written or implied contract of employment. The employee will be expected to perform other reasonably related duties as assigned by their immediate supervisor and/or other management personnel.