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Call Center Customer Service Representative

Bright Haven Properties,LLC

Call Center Customer Service Representative

Charlotte, NC
Full Time
Paid
  • Responsibilities

    The successful candidate will have a strong background in a call center and customer service environment, have a positive mindset and be able to learn and grow successfully in an efficient amount of time. We are seeking a talented and outgoing Customer Service / Call Center rep to join our real estate acquisitions team in Charlotte, NC. We invest heavily in training and multi-channel marketing and are committed to providing the absolute best training so that you can not only get paid a salary but bonuses & commissions as well! The position is to follow up and convert those quality leads into profitable transactions through tactical negotiations, relationship/rapport building, and proper evaluations of property/seller needs. Once you get the lead warmed up is when you will pass it on to a sales manager to close the deal. This is NOT a sales role, this is follow up and rapport building. You don’t have to know anything about real estate at all. We will train you on everything you need to be successful. Integrity is a non-negotiable! A positive attitude and call center experience & customer service experience is a strong plus! If you have sales experience and you are a very likable person who can talk to anyone, that is a bigger plus. If you have a history of selling directly to consumers, car sales, insurance, timeshares, door knockers, etc. is a huge advantage but not necessary. We will provide the leads and system to help ensure your success – you must bring the great attitude and follow up skills. Base pay is $1600 a month PLUS Bonuses + Commissions. The average candidate will make 50-60k a year to start, however there is great upside to grow into an Acquisitions Manager and make 100-200k a year. Responsibilities: • Contact warm provided (already contacted) leads and qualify the seller's property to sell through our systems • Be able to evaluate homes (We teach you how to do this, no experience necessary) • Successfully overcome objections • All training and scripts are provided but must already have the foundation of a good attitude and ability to connect well and talk to people over the phone. Qualifications: • Cleanliness • Organization • Productivity • Customer service • Great Attitude • Proficient in all Microsoft programs • Time management • Multi-tasking • Accountability • Dependability • Fast - paced Compensation: $50,000 - $60,000 starting plus bonuses

    • Contact warm provided (already contacted) leads and qualify the seller's property to sell through our systems • Be able to evaluate homes (We teach you how to do this, no experience necessary) • Successfully overcome objections • All training and scripts are provided but must already have the foundation of a good attitude and ability to connect well and talk to people over the phone.