Job Description

ABOUT THE POSITION:

Temp to Perm position

$40-45 hour W2

_Overview of the role: _

• Provide support to end-users including Companies desktop users in a mixed PC/Mac environment.
• Technical knowledge of current desktop software (Windows 10, macOS, Outlook 365, SharePoint)
• Help users with software issues on laptops and PCs.
• Perform computer wired and wireless network troubleshooting.
• Rectify copier and printer issues.
• Resolve various Windows 10/macOS application/system issues.
• Diagnose mechanical, hardware, software, and systems failures, using established procedures.
• Track and maintain personal computer equipment inventories.
• Install equipment if necessary.
• Check cable management and correct anything that is not neat.
• Shift monitor arms from left, right, or center depending on the user’s preference.
• Ensure video or PC is properly displayed.

Additional Information

All your information will be kept confidential according to EEO guidelines.