Administrative Support Coordinator
We are looking for an Administrative Support Coordinator to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.
You are highly detail-oriented and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.
RESPONSIBILITIES
Assists with chart audit and files to ensure the office is compliant
Assisting with filling open shifts, maintaining compliant personnel files and other administrative duties as needed
Assisting with caregiver onboarding, training and evaluations
Assisting with confirmation calls to new and existing clients and caregivers to ensure shifts are covered
Assisting with recruiting by reviewing candidates and conducting first and second caregiver interviews
Assisting with client and caregiver meet and greets
Assisting with client intakes, assessment and 60/90-day visits
Builds relationships to foster growth and customer service objectives
Maintain accurate employee and client information in a secure environment
Participate in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed
Create and maintain a professional atmosphere that is also a fun place to work
QUALIFICATIONS
Minimum age requirement of 18
High school diploma or equivalent required
Minimum 1 year of related experience. Healthcare experience preferred
Excellent customer service skills
Proficient PC skills. Microsoft Word, Excel and Access preferred
Professional telephone étiquette
Strong attention to detail and problem-solving skills
Interpersonal skills that promote interdisciplinary collaboration and effective communication
Strong organizational skills with the ability to multitask
Satisfactory criminal background check and/or health screening in accordance with state law requirements
WHY JOIN THE INDUSTRY?
Health benefits available
Competitive compensation
Training and support
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.