We are looking for an Administrative Support Coordinator to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.

You are highly detail-oriented and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

RESPONSIBILITIES

Assists with chart audit and files to ensure the office is compliant

Assisting with filling open shifts, maintaining compliant personnel files and other administrative duties as needed

Assisting with caregiver onboarding, training and evaluations

Assisting with confirmation calls to new and existing clients and caregivers to ensure shifts are covered

Assisting with recruiting by reviewing candidates and conducting first and second caregiver interviews

Assisting with client and caregiver meet and greets

Assisting with client intakes, assessment and 60/90-day visits

Builds relationships to foster growth and customer service objectives

Maintain accurate employee and client information in a secure environment

Participate in staff meetings, department meetings, team meetings, briefings, in-services, committees and other related activities as needed

Create and maintain a professional atmosphere that is also a fun place to work

QUALIFICATIONS

Minimum age requirement of 18

High school diploma or equivalent required

Minimum 1 year of related experience. Healthcare experience preferred

Excellent customer service skills

Proficient PC skills. Microsoft Word, Excel and Access preferred

Professional telephone étiquette

Strong attention to detail and problem-solving skills

Interpersonal skills that promote interdisciplinary collaboration and effective communication

Strong organizational skills with the ability to multitask

Satisfactory criminal background check and/or health screening in accordance with state law requirements

WHY JOIN THE INDUSTRY?

Health benefits available

Competitive compensation

Training and support

Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.