Job Description
We have an exciting opportunity for an IT Manager, Call Center Sales & Services to join our growing IT team! In this role, you will have the opportunity to deliver proactive and predictive sales experience for our call center agents for a better business outcome. We are looking for an execution-oriented leader who has demonstrated experience creating and delivering best in class sales experience for call center agents. We want entrepreneurs at heart, who will place a strong emphasis on customer care and drive high conversion rates and sales.
**As an IT Manager, Call Center Sales & Services, your duties and responsibilities will include: **
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
#LI-SS1
Additional Information
WHY JOIN US?
** We aspire to contemporary ways of working.**
At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
** We offer competitive compensation and comprehensive benefits.**
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer
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