Job Description

Brightspeed has an exciting opportunity for a Program Manager to join our team! As the Program Manager on the Ops Support and Technology team, you play a critical role in the Operations Support and Technology team. You will partner directly with the Director of Technology to make the strategic and daily operating decisions that go into building the Brightspeed Fiber Network.

This role will help ensure cross-functional collaboration, and organizational performance and help team members deliver on KPI.  Additionally, in this role, you will ensure the team’s administrative functions are constantly updated, deadlines are met, and a great culture is created across all members.

The Program Manager reports directly to the Director of Technology, but will also require daily collaboration with all of the Operations Support & Innovation leadership team.

Come join the team that will build the fastest fiber-optic network in America!

AS PROGRAM MANAGER, YOUR DUTIES AND RESPONSIBILITIES WILL INCLUDE:

• Build and run cadence for the Technology leadership meetings.
• Provide status updates to the Governance team for ELT/SLT readouts.
• Proactively follow up with Technology team members if goals are not being achieved to determine why objectives are not being met.
• Provide actionable recommendations for improvement, so all corporate and internal team deadlines and important dates are met.
• Focus on Employee Engagement, including the use of “skip-level” meetings to gain feedback from employees in the organization.
• Tracking of team’s monthly accomplishments and creating slides to highlight
• Prepare presentations to support a bi-monthly All Hands meeting
• Track high-priority initiatives for the Director of Technology to identify any/potential obstacles
• Promote team integration as well as cross-functional communication and collaboration.

#LI-RD1

Qualifications

WHAT IT TAKES TO CATCH OUR EYE: 

• Bachelor’s degree or equivalent
• Strong people-leading skills
• Proficient in Microsoft Office products, specifically PowerPoint, Excel, and Word
• Proven success in a project coordination role with strong project management skills and experience – loves creating order out of chaos.
• Strong experience with Human Resource initiatives

BONUS POINTS FOR:

• Working knowledge of internet architecture platforms.
• Any previous examples of similar roles/support documents
• Project Management Certification

Additional Information All your information will be kept confidential according to EEO guidelines.

WHY JOIN US?

WE ASPIRE TO CONTEMPORARY WAYS OF WORKING.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

WE OFFER COMPETITIVE COMPENSATION AND COMPREHENSIVE BENEFITS.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

DIVERSITY, EQUITY AND INCLUSION ARE AT THE CENTER OF OUR GROUNDING BELIEF IN BEING REAL. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice