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Customer Service Representative Poolside for Swim School

British Swim School Hudson Waterfront

Customer Service Representative Poolside for Swim School

Secaucus, NJ +1 location
Part Time
Paid
  • Responsibilities

    Want to work in a fun environment with kids? Join us as a Swim School Customer Service Rep now, and help us save little lives! If your current job offers you:

    disrespectful managers

    unfulfilling work

    broken promises

    toxic coworkers

    unfair pay

    We have good news! You can escape all this by joining our team at British Swim School, where we teach children how to be safe in the water!

    Here is why our employees enjoy working here:

    ✅ They feel that their work matters and they see the big difference they make in kids' lives every day

    ✅ They feel valued and appreciated as employees, and treated with respect by management

    ✅ They are fairly compensated for the work they do

    ✅ They are surrounded by awesome colleagues and kids all day, which make work fun

    ✅ They can perform their best because they can be their true self in a safe environment

    ✅ They feel we are like a second family and enjoy coming to work

    So what are you waiting for, come be a part of the BSS family - it will be the best decision you can make.

    Good life begins with a good company!

    REQUIREMENTS FOR CUSTOMER SERVICE MEMBERS ("DECK AMBASSADORS")

    We are currently looking for Customer Service Team Members a.k.a. "Deck Ambassadors" to work poolside at our swim school location in xxx.

    You will be interacting with our little students as well as with their parents by answering questions, scheduling classes via an iPad, celebrating graduations, and also perform routine pool maintenance duties like checking the chlorine levels. (No experience needed for that, we will train you well).

    If you have experience in customer service, know how to make customers happy, even the demanding ones, and want to be part of an outstanding team on a mission that works in a fun, fast-paced environment with amazing colleagues and benefits, then you should contact us!

    You've got to love working with children

    Be outgoing and love talking to people - this is not a job for introverts

    Be active! Be able to stand and be active during the entire shift - this is not a sit-down receptionist position, you will be interacting with children and adults and are constantly on the move.

    You need to be upbeat and ready to enjoy having fun at work. Having fun is mandatory!

    Be able to work weekend mornings (Saturday or Sunday or both) from 8:30am-2pm

    Be able to start weekdays from 3:30pm - 9:15pm

    You need to be able to reliably commute to our location in XXX

    You need to be vaccinated against Covid-19

    COMPENSATION AND REWARDS

    Pay starts at $15.50/hr

    Structured, paid training

    A position filled with purpose and fun

    Free Employee Assistance Program for professional support with mental, financial and other challenge

    A dynamic and rewarding mission-based corporate culture that fits your personality

    Opportunities for internal advancement

    Flexible schedules - shifts are 5- 6 hours; easy to schedule around school or other jobs

    We provide PTO, plus you get your Birthday off paid. We also have a reimbursement program for personal development training

    COMPANY MISSIONDrowning is unfortunately the leading cause of accidental death for children. But since 1981, British Swim School has been on a mission to stop that. We are a nationwide company with over 200 locations teaching more than 20,000 students every week to help save lives!

    Check out @britishswimschoolhudsonwf_nj on Instagram to see some of our happy students and your future colleagues at work!

    <p style="font-size: 8pt;"><em>Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.</em></p>

  • Locations
    Secaucus, NJ • Jersey City, NJ