The Position: The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, initial and ongoing training of the Swim Instructors, Swim Instructor team management, customer conversations and teaching lessons when necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development, competency and skills. British Swim School is expanding to the Asheville market. The Aquatics Manager position will start out as a part time role and will transition into a full time role after business startup. You will work a minimum of 20 hours per week during the part time period of this job.
Responsibilities:
Interview, hire, onboard, and manage employees to maintain a smooth execution of daily aquatics and service operations
Ensure all swim lessons are conducted in accordance with British Swim School training and program standards
Create employee schedules and pool lesson schedules
Address and document employee, customer and pool incidents that occur
Teach and lead swimming lessons as needed
Conduct in-service meetings and ongoing training for the Swim Instructors
Work a flexible schedule that may include evenings, weekends and holidays as required by business needs
Minimum Qualifications:
High school diploma or equivalent
Excellent interpersonal communication and organizational skills
Proficient in Microsoft Office products
Preferred Qualifications:
1+ years of customer service and/or management experience
Experience in swimming and fitness teaching / management is preferred. A specialist aquatics qualification is desirable, but not required.
Lifeguarding / First Aid / CPR / AED Certification preferred (but can be obtained during training)
Experience working with children. Teaching experience is a plus
Certified Pool Operator (CPO) certification
Why Should You Join Our Team?
Satisfaction knowing you are teaching a life skill
Surrounded by a fun, supportive culture
Feel valued from day one!
Opportunity to help us build our culture and grow our business
Develop both personally and professionally
Compensation and Benefits
Base pay between $22.00 and $24.00 per hour
Paid training
Team bonuses
Opportunities for internal advancement
Birthday off and paid
Possible future health care, 401(k) or PTO
About Us: At British Swim School, we are more than just a fun, surface-level swim lesson provider. We are a nationwide provider of survival and stroke development swim lessons with an enhanced focus on a gentle, fun and progressive aquatics program. We strive to make a substantial impact within our communities to combat the tragically high childhood drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one -- a survival school first and a learn-to-swim school second. As a result, we can support our mission “To ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.