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Field Service Engineer

BroadReach Search Partners

Field Service Engineer

San Francisco, CA
Full Time
Paid
  • Responsibilities

    About our Client:
    Our Client is a global organization that is passionate about making a difference in healthcare and science. With over 5,000 employees, our Client serves more than 500,000 customers with differentiated molecular testing solutions to enable research and the growing applications of genomics and molecular diagnostics. Our Client offers a range of solutions for infectious disease identification and monitoring to support the fight against pandemics and illness all over the world!

    About the Position:
    •This position will be responsible for installation, maintenance, repair, and general support of diagnostics and life sciences instruments. 
    •This individual will work in hospitals, pharmacies, biotech companies, private labs, etc.
    •Maintain and develop positive relationships with customers and references.
    •Ensure all paperwork is completed accurately and in a timely fashion, and are aligned with all regulatory requirements. Utilize CRM databases to input and provide information to the organization.
    •Occasional overnight travel if assistance is needed in a different territory, mostly local travel throughout the Bay Area.

    About the Job Requirements:
    •Mechanical/Electrical/Biomedical Engineering degree preferred
    •Experience servicing and supporting automation laboratory equipment in hospitals, biotech facilities, research labs, etc. required
    •3+ years of field service experience preferred
    •Valid Driver's License and willingness to travel outside of the territory if needed