Client Support Services Representative
Job Description
Company Description Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth. Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at www.broadridge.com to learn more.Job Description Broadridge is growing! We are seeking an Associate Client Service Representative to join our team! THIS WILL BE A REMOTE POSITION THAT CAN BE BASED OUT OF OUR MARLBOROUGH, MA OR SAN DIEGO, CA LOCATION. As our Client Service Rep, you will handle research, resolve and respond to telephone and e-mail inquiries from both external/internal clients. You will utilize the CRM system (SalesForce.com), and you will process client requests in a timely and accurate manner. You will communicate pertinent information to internal/external clients and you'll need to anticipate client needs and offer creative solutions. This is a fast pace, dynamic environment which deals directly with a diverse and demanding group of clients that expect a high level of support. See how you can contribute to our fat-growing organization below.
It is a temporary, contract role expected to go permanent.
JOB RESPONSIBILITIES:
QUALIFICATIONS:
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Qualifications null Additional Information Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status. "Our Associates Matter. Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth." US applicants: Click here to view the "EEO is the Law" poster.