Company Overview

Established in 2002, the Brookhaven Pub and Grill is locally owned and offers a wide range of activities, food, and spirits to satisfy anyone. From our fully stocked bar to our multiple large screen high definition LCDs, we are the place to come and enjoy your favorite sporting event in the best that TV has to offer. We offer a complete menu of food that is made to order and guaranteed to leave you satisfied and coming back for more. We feature hand-breaded chicken tenders, gourmet burgers, and specialty salads that are all made from the freshest ingredients. If great food, unbelievable televisions, and live music in a neighborhood pub and grill environment are what you are looking for, we are a perfect choice!

Job Summary

Provide excellent service to guests in a fast-paced and fun environment.

Responsibilities

Promote, work, and act in a manner consistent with the mission of Spell Restaurant Group

Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.

Collect payments from guests.

Write guests’ food orders on order and enter orders into computers for transmittal to kitchen staff.

Take food or beverages orders from guests.

Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.

Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services

Inform guests of menu changes and daily specials, and make recommendations you genuinely feel your guests will enjoy.

Clean tables or counters after guests have finished dining.

Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.

Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.

Stock service areas with supplies such as coffee, food, tableware, and linens.

Explain to guests how various menu items are prepared, describing ingredients and cooking methods.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Remove dishes and glasses from tables or counters, and take them to the kitchen for cleaning.

Perform cleaning duties.

Bring wine selections to tables with appropriate glasses, and pour the wines for guests.

Fill salt, pepper, sugar, cream, condiment, and napkin containers.

Describe and recommend wines to guests.

Thank guests for their visit and invite them to return.

Attend all scheduled employee meetings and offers suggestions for improvement.

Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.

Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Qualifications Essential Requirements:

Must be at least 18 years of age

Be able to stand, walk, and carry food for long periods of time

English reading and communications skills

Strong attention to detail

Ability to identify and prioritize tasks to maintain high-quality guest service

Ability to effectively implement the three C's: coordination, Consolidation, and communication

Ability to obtain necessary food and liquor permits

Preferred Skills:

Prior restaurant or retail experience

Previous experience in a fast-paced high-volume environment

Benefits/Perks

Opportunity for Advancement

Companywide Food Discounts

Direct Deposit

Qualified Employees:

Insurance Offerings

401K with employer match