Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. Today, there are more than 1,300 Budget Blinds franchise territories serving 10,000 cities across North America, installing 50,000 window treatments per week! We offer custom solutions that consumers cannot get anywhere else, including blinds, shades, shutters, drapery, and smart home solutions.

As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with their selection of window coverings before and after consultation, through installation of products. You will need an outgoing personality, be able to provide excellent customer service with a strong "think outside of the box" attitude and 100% team player. We don’t take ourselves too seriously, but we take our jobs very seriously! You should be organized, have strong attention to detail, and be able to work independently, while prioritizing projects on a daily, weekly and monthly basis.

Responsibilities include, but are not limited to:

Administrative duties including preparing documents and other items for sales and installation teams

Assist office team members within their roles, as needed, to keep our "train moving and grooving".

Effectively use office software(s) to:

Manage product installation

Schedule appointments

Provide quotes and process miscellaneous request from current clients, potential clients and past clients

Create service tickets for past customers

Understand client requests and respond with the appropriate action swiftly. This may look like, but not limited to:

Pricing window treatments

Scheduling

Following up on existing orders

Providing design advice

Resolve or escalate reported issues

Greet clients upon entering the showroom with a warm welcome

Manage and organize office tasks as assigned - what must be done versus what should be done.

Answer business phones and handle requests with a friendly, helpful demeanor

Efficient scheduling for consultations, installations, post-installation appointments, etc.

Follow up with clients and colleagues regarding issues or questions

Overall customer support post-installation

Distribute communications to the team as necessary

Add to the existing "family-like" work environment

Qualifications

A mix of previous customer service, administrative and/or sales experience required

Previous scheduling experience high preferred

Quick learner

Team player

Analytical abilities and aptitude in problem-solving - an "out of the box" thinker

Detail-oriented

Able to follow existing processes, and take initiative on developing new ones

Highly effective organizational and time management skills

Excellent written and verbal communication skills

Benefits/Perks

Generous benefits - 401K, Paid time off, employee discounts, health/vision/dental insurance

Competitive salary

Opportunity to earn Bonuses

Opportunity to advance within company

Fun, "family-like" work environment

Recognition for job well done

The positions on this website, unless otherwise indicated, are posted by Budget Blinds® franchisees. Budget Blinds® franchises are independently owned and operated businesses and if you accept a position with a Budget Blinds® franchisee, you are employed by that franchisee, and not by franchisor HFC Budget Blinds LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Budget Blinds LLC and its parents and affiliates have no input or involvement in such matters. HFC Budget Blinds LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Budget Blinds® franchisee posting the position.