POSITION SUMMARY:
Responsible for truck loading and customer service while abiding by all MSHA safety regulations, Safe Feed Safe Food/Safe Quality Feed (SFSF/SQF), quality systems, and company policies.
RESPONSIBILITIES & EXPECTATIONS:
Truck Loading
- Weigh trucks in and out of plant
- Track weight information from scale to computer system
- Ensure accurate data is entered into computer system
- Ability to accurately load bulk trucks with minimal overloads and reloads
- Ability to identify correct material products
- Ensures correct product and weight is loaded onto trucks.
- Inspects trucks in compliance of Safe Feed Safe Food (SFSF) and Quality systems
- Takes quality samples of loads to ensure customer quality assurance.
Customer Service
- Greet and direct truck drivers upon exit of the scale house.
- Data entry and answer phones as needed.
- Assist site leaders with assigned tasks.
Safety
- Ensure that truck drivers conduct business in a safe manner.
- Provide general upkeep of the scale house.
- Report any operational or safety problems to management.
- Perform daily work place exams (WPE) including fall protection equipment, loading equipment, and all of shipping work space to MSHA standard
General Duties
- Efficiently operate JWS, Transwide, and BOL interface with ability to add and void tickets
- Understand & shadow Customer Service (CSR) reviewing and posting daily tickets (recommend 40 hrs/year)
- Notify office when low inventory of shipping supplies (Paper, Toner, Labels, Forms)
- Ability to safely reset shipping area breakers
- Begin learning the plant production process flow by cross training (recommend 40 hrs/year)
- Illustrate a quality competence on testing procedures and customer requirements (recommend 40 hrs/year in lab)
- Ability to operate equipment- Dump Truck, Skid Steer, 972 Loader, Water Truck, scissor lift and manlift
- Ability to repair chutes and pulleys in the shipping area
- Consistently inputs SAP Maintenance Notifications
- Ability to safely “unplug” a silo
- Takes ownership in shipping area with housekeeping excellence including vegetation clean up
- Consistently achieves high completion of daily task list