Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an Intake Specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our client’s lives every day. If this sounds like a job you’d love, apply now! TO APPLY, PLEASE SUBMIT YOUR RESUME AND COVER LETTER HIGHLIGHTING YOUR RELEVANT EXPERIENCE AND QUALIFICATIONS, THEN CALL 689-220-5397, LISTEN TO THE MESSAGE, AND LEAVE A VOICEMAIL. YOU WILL NOT BE CONSIDERED FOR THIS POSITION UNLESS YOU CALL THE NUMBER, LISTEN TO THE ENTIRE MESSAGE, AND LEAVE A VOICEMAIL. WE LOOK FORWARD TO HEARING FROM YOU! Responsibilities: • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard • Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate • Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency Qualifications: • Customer service or sales experience a plus • Firm knowledge of spreadsheet and data management, as well as computer skills • Proficiency with Microsoft Office products, especially Microsoft Excel • Previous experience with CRM and case management software desired • High school diploma or equivalent required; Bachelor’s degree preferred Compensation: $15 - $18 hourly

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