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Host Hostess

Burger Theory

Host Hostess

Newport News, VA
Part Time
Paid
  • Responsibilities

    LTD Hospitality Group is seeking highly motivated, strategic leaders with expertise in effective and efficient restaurant operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire associates to cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Host/Hostess.

    Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name

    Use visual cues to seat Guests in either the bar or dining area depending on their preference

    Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

    Answer incoming calls to the restaurant and provide appropriate service

    Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate

    Tend to special Guest needs and requests

    Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).

    Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies

    Help dining room staff by setting and clearing tables; replenishing water; serving beverages

    Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders

    Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders

    Contribute to team effort by accomplishing related results as needed

    LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Starwood, Hyatt and InterContinental Hotel Group flags.

    LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

    The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

    Benefits:

    Medical, Dental, Vision & 401 (k) with company match

    Voluntary Short Term

    Life & Accidental Death Insurance

    Hotel Discounts

    Paid Time Off

    Training and Development Opportunities and Much More!

    For more information about joining the LTD family, please visit www.ltdhospitality.com . We look forward to hearing from you!