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Host/Hostess

Burger Theory

Host/Hostess

Newport News, VA
Full Time
Paid
  • Responsibilities

    LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient restaurant operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a Restaurant Host/Hostess.

    Greet guests with a warm welcome as they arrive

    Maintain clean dining area

    Assist guest with drink refills

    Maintain a clean and organized work area to ensure a safe work environment

    Properly clean and sanitize all dining room equipment according to company specifications

    Empty trash cans

    Employ the “clean as you go” method to avoid accidents and to maintain standards

    Demonstrate required safety, production, and sanitation standards at all times

    Suggest additional items that would complement a guest's order

    Coordinate phone-in and catering orders

    Assist team members as needed

    Perform any other duties as assigned

    Required Knowledge, Skills, and Abilities (KSAs)

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skill and/or ability required.

    Passion and commitment to guest service

    Preferred to have food service experience

    Must possess basic math skills

    Must have basic computer skills and fundamentals

    Must read, communicate and understand English as it relates to the job and safety regulations

    Must be able to follow directions

    Working Conditions

    Standing, bending and walking for extended periods of time on hard surface

    Full use of hands (lifting, carrying, grasping, pushing, pulling)

    Must be able to tolerate temperature extremes (hot and cold) when working in walk-in and around ovens and sinks

    Must be able to lift over head up to 15lbs

    Lifting up 15 lbs frequently and 25lbs occasionally

    Required Knowledge, Skills and Abilities (KSAs)

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.

    Has a sincere desire to exceed guest expectations

    Ability to work well under pressure

    Flexibility in their scheduling

    Strong knowledge of restaurant operations

    Excellent time management skills

    LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

    LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

    The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.