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Technical Writer

Burning Glass Technologies

Technical Writer

Boston, MA
Full Time
Paid
  • Responsibilities

    We're seeking a Technical Writer to join our team which is driving innovation in education, training and hiring.  As a member of our team, you'll help document and describe Burning Glass' sophisticated labor market data and solutions which transform the ways people plan for careers, colleges and universities develop talent, and institutions envision their workforce needs.

    This role will be responsible for producing and managing user documentation in support of Burning Glass' new enterprise data platform. The Technical Writer is a 12-month contract position.

    RESPONSIBILITIES

    • Work with product management, engineering, and other internal teams to obtain an understanding of the product and the documentation requirements.

    • Create a variety of new user documentation, including how-to guides, troubleshooting procedures and instruction manuals for various audiences.

    • Ensure technical information is well structured, consistent and flows well through documents.

    • Develop and maintain the documentation architecture.

    QUALIFICATIONS

    We'll be most interested in your application if you have many of the qualifications listed below:

    • Bachelor's degree and 4 years professional technical writing experience.

    • Strong ability to quickly grasp complex technical concepts and explain them clearly

    • Experience developing documentation for new products with a major data component

    • Demonstrated ability to roll-up sleeves and work with team members in a hands-on capacity

    • Strong presentation skills, including the ability to clearly communicate status and results with technical and business stakeholders at all levels

    • Familiarity with cloud-based big-data tools and data infrastructure (e.g. Amazon S3, Databricks, Snowflake DB)

    ABOUT US

    At Burning Glass, we're committed to creating a labor market that works for everyone. Our artificial intelligence technology analyzes hundreds of millions of job postings and real-life career transitions to provide insight into labor market patterns. Our tools reshape how the labor market works by identifying the skill gaps that keep job seekers and employers apart and enabling both sides to connect more easily. You can learn more about our work at burning-glass.com.

    Burning Glass Technologies is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We're committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Burning Glass are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, sexual orientation, gender identity or expression, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.