Busch Distributors is a locally owned and operated company looking for a person to handle our credit and collections.

Busch is looking for a person that has at least 1 year of experience in either past due collections or issuing credit and possesses excellent customer service skills.

Overall Objective:

Analyze current data and financial statements of customers or potential customers to determine the degree of risk involved in extending credit. Prepare reports with this credit information for use in decision-making. Monitor and direct collection of aging invoices. Stay current with all rules and regulations dealing with credit and collection.

Key result areas for the job are:

Collect and analyze credit data and financial statements to determine the degree of risk involved in extending credit

Collection of past due accounts.

Run reports to review customers files to identify and select delinquent accounts for collection

Confer with credit association and other business representatives to exchange credit information

Maintain office supplies

Primary back up for Customer Service Representatives

Perform other duties not listed as required.

Standards for the key result areas of the job are:

A1. Pull credit reports

A2. Assess credit risk and establish credit limits.

A3. Approve/disapprove and notify within 1 week of receipt of application

A4. Maintain credit files safely and securely.

B1. Conduct collection calls

B2. Maintain collection files. Maintain electronic collect notes for each customer using the accounting system software to its fullest potential.

C1. Maintain communication with other departments in regard to controlling credit exposure, collect timely payments and minimize customer disputes.

C2. Make courtesy calls on 3rd week.

C3. Contact customers from list provided by Office Manager for credit balance accounts.

C4. Produce final letters within 3 months, excluding special circumstances.

C4. Follow up final letters with a call and possible collection agency.

D1. Attend quarterly credit meeting.

D2. Keep up to date on all current laws, rules and regulations.

E1. Purchase and organize office supplies.

Physical standards of the job are:

Normal office environment, tools, equipment.

Temperatures may vary due to being near the door and customer contact.

Ability to sit for majority of day at a computer and phone.