PROJECT DESCRIPTION: Customized Assistance Services tracking systems streamline reporting and monitoring of programmatic and financial information and interface with existing HRA systems. This enables CAS to maximize the effectiveness and efficiency of the services it delivers and the programs it manages. It also contributes to meeting federal and state mandates and the realization of HRA’s goals of helping the people it serves reach the maximum attainable level of self-sufficiency and to fulfill the agency’s responsibilities under various city and state agreements.

Tasks & Duties

Develop system design specifications

Develop and prepare documents for the general design of solutions that meet system and security requirements, including the selection of alternative approaches

Develop specifications for databases, communication systems, hardware, network, security, storage and software configurations

Develop structured diagrams for the specifications of databases, communication systems, computer or storage area networks, security or network programs

Develop, compile, maintain and document configurations of the following: databases, servers, computers, security and network monitor systems, packaged programs, macros, utilities, and communication systems

Develop system documentation

Develop operational and installation procedures for communication systems, hardware, network, security, storage and software

Develop guidelines and upgrade techniques of new operational procedures for the support of databases, hardware systems, operating systems software, network systems software, security and client server systems

Develop detailed systems operations designs.

Perform System Design/

Work with staff (e.g, managers, senior programmers, support staff, product manager) to plan program systems implementation, enhancements and changes

Create, test and maintain program systems

Design reports, audit trails/logs, security mechanisms

Provide assistance to technical support staff when they are unable to resolve a program, database, or IT issue by themselves

Perform Testing/Evaluation

Tests programs and systems and integrates system modules

Develops, implements, and monitors information technology quality assurance standards

Provide user support in identifying production system issues

Required Skills

A minimum of 3 years of experience with the following skill sets:

· Designing web services-based applications

· Designing document management systems

· Designing Active Directory based security,

· Designing telecommunications systems

· Designing workflow systems, payroll management systems and 3 tiered applications