Job Description

• Gather and analyze customer requirements for technology implementation projects
• Conduct interviews and workshops in both Korean and English
• Document functional and technical requirements with bilingual clarity
• Develop future-state process documentation and detailed functional specifications
• Facilitate meetings and presentations with stakeholders in Korean and English
• Prepare UAT test cases and support customers during user acceptance testing
• Monitor project deliverables and ensure timely completion
• Provide guidance, training, and support to end users after system deployment
• Support proposal and pre-sales activities when required

Qualifications

• Bachelor’s degree or higher
• 10+ years of experience in system development projects or related fields
• Bilingual fluency in Korean and English (speaking, reading, and writing required)
• Strong documentation skills using Excel, Word, and PowerPoint
• Excellent presentation and communication skills
• Proven ability to follow through on commitments and meet deadlines
• Experience supporting or leading short-term system development projects (3–12 months), preferred
• Deep understanding of the Software Development Lifecycle (SDLC)
• Ability to travel within the U.S. (30% or more as needed)

Additional Information

All your information will be kept confidential according to EEO guidelines.