Benefits:

401(k) matching

Competitive salary

Health insurance

Paid time off

About this Role:

The Business Analyst – Senior Scrum Master plays a dual role supporting both Agile delivery leadership and business requirements analysis within a federal IT environment. This position works across cross-functional Agile teams, product owners, and federal stakeholders to facilitate requirements gathering, backlog refinement, sprint planning, and delivery of mission-driven IT solutions. The candidate provides strategic guidance in Agile transformation, serves as a servant leader to development teams, and ensures alignment between business needs, technical implementation, and federal compliance requirements.

Key Responsibilities:

· Lead and manage Scrum teams, facilitating Agile practices and ensuring timely delivery of high-quality Human Capital Management products.

· Engage with clients to gather and define system requirements, interface specifications, and design documentation for HCM modules.

· Perform business process analysis to support HCM consolidation and contribute to workflow refinement through peer reviews and stakeholder collaboration.

· Support change management, incident resolution, and continual service improvement by identifying and resolving functional system issues.

· Provide technical issue resolution and communicate complex concepts clearly to non-technical audiences.

· Conduct quality assurance and field-level data validation to ensure accuracy, integrity, and compliance with standards.

· Evaluate hosting environments, cloud, on-premises, and hybrid, and advise customers on risk-based decisions aligned with business and security needs.

· Contribute to the development of the Target State Roadmap and Operating Model, including input on software security and contingency planning.

· Demonstrate strong communication, coordination, and client relationship skills during regular engagements, including PMRs.

Qualifications and Skills:

· Bachelor's degree in Business Administration, Information Systems, Computer Science, or a closely related discipline

· 5-7+ years of experience as a Business Analyst, with a strong focus in Human Capital Management (HCM), Enterprise Resource Planning (ERP), or similar domains

· Proven expertise in eliciting, analyzing, and documenting complex technical and functional requirements

· Hands-on experience supporting federal government initiatives, with a solid understanding of public sector processes and compliance standards

· Experience developing system topology diagrams, mapping interconnections, and producing BRM and DRM documentation, data dictionaries, and workflow models

· Ability to lead market research initiatives and gather data to support business case development and decision papers

· Proven experience interpreting and applying complex technical standards across diverse environments

· Capability to design strategic roadmaps for enterprise platforms encompassing multiple integrated modules

· Hands-on experience with User Acceptance Testing (UAT) and User Experience (UX) design, ensuring solutions align with business requirements and deliver intuitive, user-friendly interfaces

· Demonstrated ability to work independently, manage tasks efficiently, and meet discrete deadlines with minimal oversight

· Familiarity with developing and implementing Communication Plans and Requirements Traceability Matrices (RTMs)

· Strong written and verbal communication skills, coupled with advanced problem-solving abilities to identify process gaps and recommend best-practice solutions

Desired Skills and Competencies:

· Ability to develop, refine, and document as-is and to-be business processes and enterprise architecture

· Strong analytical capabilities to evaluate and enhance work products and operational workflows

· Proven time management and prioritization skills to optimize productivity and meet deadlines

· Proficiency in Microsoft Office Suite, including Excel, Word, Visio, and MS Project

· Hands-on experience with enterprise platforms such as PeopleSoft, Workday, Oracle Fusion, Power BI, JIRA, and ServiceNow

· Familiarity with USA Staffing systems, position description development, and Adobe PDF tools

· Working knowledge of Section 508 Compliance standards and accessibility requirements

· Experience resolving Help Desk incidents and providing end-user support

Additional Information:

Must be an U.S. Citizen and able to obtain a Public Trust clearance.

Flexible work from home options available.