Job Description

Interact with Business professionals, IT and 3rd party Vendors to provide functional and technical support across multiple applications within Property Operations!

Configure administrative and security settings in support of business-related requests as well as provide tier 3 user support and problem solving while providing the highest quality of customer service and responsiveness. Serve as the Project Manager for small to medium scale Property Operations initiatives. Although high profile, these initiatives are usually short in duration and involve typical project management activities including the coordination of data and activities across various groups in Property Operations and other AIR Community departments.

• Develop subject matter expertise in business applications.
• Configure application administrative settings in support of business-related requests.
• Configure document mapping for automated document generation tool.
• Maintain change control records and/or directories.
• Database configuration and setup for property acquisitions and dispositions.
• Ad-hoc query/report extraction.
• Maintain security roles and coordinate with IT to implement roles in an effort to ensure compliance.
• Trouble shoot and determine resolution where there is no historical pre-defined solution.
• Work typically involves unique situations involving heavy inter-departmental interaction.
• Developing and documenting new processes that are timely as well as meet regulatory standards.
• Provide meeting facilitation for key projects that have been assigned.
• Provide project management for key projects to ensure they are within budget and on time.

Qualifications

• Must have experience working with Entrata Systems. (3-5 years)
• Excellent written and verbal communication.
• Accuracy with a strong attention to detail.
• Assumes accountability for configuration data integrity and communication of such.
• Ability to respond quickly and determine appropriate sense of urgency when warranted.
• Demonstrates ability to trouble shoot and determine resolution where no historical pre-defined solution exists.
• Organizational and team interaction skills.

Additional Information

AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:

• Expected base salary of $75,000- $85,000. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Base salary plus annual bonus.
• 25% Rent Discount available
• Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
• Short and long-term disability paid by the company.
• 401(K) plus company contributions.
• Paid Vacation, 11 Paid Holidays, and Paid Sick Time.
• Tuition Assistance Program.
• Commuter Benefits and Pet-Insurance.
• Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
• Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
• Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
• 15 hours of paid time annually to give-back to your community.
• Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

** What You Need to Know**

Application Deadline : The initial deadline for applications is 12/19/2025. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.