Front Desk Receptionist / Customer Service Representative

AlphaGraphics - US778

Front Desk Receptionist / Customer Service Representative

Olathe, KS
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Paid time off

    Profit sharing

    Vision insurance

    Training & development

    Be the Face of Our Business

    AlphaGraphics Olathe is a locally owned print, marketing, and signage company helping businesses stand out and grow. We’re looking for a friendly, organized, and proactive Front Desk Receptionist who enjoys helping people and keeping things running smoothly.

    If you like a mix of customer interaction, light admin work, and a fast-paced environment—this role is a great fit.

    What You’ll Do

    Welcome and assist walk-in customers (you’re the first impression!)

    Answer phones and respond to emails professionally and promptly

    Help customers place orders and understand products/services

    Enter orders, process payments, and manage basic paperwork

    Coordinate with our production team to keep jobs on track

    Keep the front office organized and running efficiently

    Support sales efforts by identifying customer needs

    What We’re Looking For

    1+ year of receptionist, front desk, or customer service experience

    Strong communication and people skills

    Comfortable juggling multiple tasks at once

    Detail-oriented and reliable

    Basic computer skills (Microsoft Office; quick learner with new systems)

    Positive, team-first attitude

    Nice to Have (Not Required)

    Print shop, marketing, or signage experience

    Retail or inside sales background

    *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.