Business Development Consultant

ServiceMaster by Twins 2996

Business Development Consultant

Augusta, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Position Overview

    The Business Development Consultant is responsible for proactively generating qualified leads and referral opportunities for mitigation and restoration services. This role focuses on developing and nurturing referral relationships with insurance agents and agencies, property managers, commercial realtors, plumbers, and assigned industry verticals.

    This position is ideal for a high-energy sales professional who excels at outbound prospecting, relationship building, and creating consistent top-of-funnel opportunities in a relationship-driven industry.

    Essential Job Functions

    Lead Generation & Referral Development

    Identify, prospect, and develop referral relationships with:

    Insurance agents and insurance agencies

    Property managers and facility managers

    Commercial realtors and brokers

    Plumbers and trade partners

    Assigned targeted industry verticals

    Execute daily outbound activities including in-person visits, calls, emails, and networking

    Establish referral agreements and preferred-vendor relationships where applicable

    Generate consistent, qualified mitigation and restoration leads for operations and project teams

    Territory & Vertical Management

    Manage an assigned territory and/or targeted industry verticals

    Research and prioritize high-potential referral accounts

    Build and maintain a structured cadence of touchpoints with referral sources

    Track prospecting activity, referrals, and engagement in CRM

    Education & Brand Representation

    Educate referral partners on company services including water, fire, mold, storm, and specialty restoration

    Communicate emergency response capabilities, service differentiators, and response times

    Represent the company professionally in the marketplace

    Participate in trade shows, association meetings, and industry events

    Internal Collaboration

    Work closely with sales leadership, marketing, and operations to align lead generation efforts

    Provide feedback on lead quality, referral trends, and market opportunities

    Support emergency response initiatives as needed, including occasional after-hours availability

    Performance Metrics (KPIs)

    Number of new referral relationships established

    Qualified leads generated per month

    Activity volume (visits, calls, emails, events)

    Referral source engagement and retention

    CRM accuracy and reporting compliance

    Qualifications & Experience

    Required Qualifications

    2+ years of B2B sales, lead generation, or business development experience

    Proven ability to prospect and develop referral-based relationships

    Strong communication, interpersonal, and presentation skills

    Self-starter with excellent time management and organizational skills

    Valid driver’s license and ability to travel within assigned territory

    Preferred Qualifications

    Experience in mitigation, restoration, construction, insurance, or property services

    Familiarity with referral-based sales models

    CRM experience (Salesforce, HubSpot, or similar)

    Experience working with insurance professionals or property management firms

    Core Competencies

    Outbound prospecting and lead generation

    Relationship-driven sales

    Strategic account targeting

    Consistent follow-up and pipeline discipline

    Professional persistence

    Market and competitor awareness

    Compensation & Benefits

    Base salary plus performance-based incentive or commission

    Clear lead-generation performance incentives

    Health, dental, and vision insurance

    Paid time off and holidays

    Training on restoration services and industry best practices

    Career growth opportunities within sales and business development

    Work Environment

    This position operates in a combination of field-based sales environments and office settings. The role requires frequent travel averaging approximately 65% within the assigned territory to meet with referral partners and attend networking events.

    Employees may occasionally be required to visit job sites, restoration projects, or commercial properties, which may involve exposure to construction environments.

    Physical Requirements

    The physical requirements described here are representative of those necessary to successfully perform the essential functions of this role.

    Employees in this position may be required to:

    Sit, stand, walk, and drive for extended periods

    Use standard office equipment including computers and mobile devices

    Occasionally lift or carry materials up to approximately 25 pounds

    Travel regularly within assigned territory

    Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment

    · Express or exchange ideas with others quickly, accurately, and receive and act on detailed information.

    · Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading.

    · Inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time.

    Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions in accordance with applicable law.

    Background Check & Driving Requirements

    Employment in this position may be contingent upon successful completion of:

    A background investigation

    Motor vehicle record review

    Verification of employment history

    Verification of education and credentials

    Employees operating a company vehicle or driving for company business must maintain a valid driver’s license and an acceptable driving record in accordance with company policy and insurance requirements.

    Equal Employment Opportunity Statement

    Alford Enterprises Inc. is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Georgia, Alabama, or Tennessee law.

    At-Will Employment Statement

    Employment with Alford Enterprises Inc. is at-will, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law. Nothing in this job description or any other company document should be interpreted as creating a contract of employment.

    Drug-Free Workplace

    Alford Enterprises, Inc. maintains a Drug-Free Workplace in accordance with applicable federal and state laws. Employees and applicants may be subject to pre-employment, post-accident, reasonable suspicion, and/or other drug and alcohol testing as permitted by company policy and applicable law.

    Job Description Disclaimer

    This job description is intended to describe the general nature and level of work performed by individuals assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, or qualifications required. The company reserves the right to modify duties and responsibilities as business needs evolve. Employees may be required to perform other duties as assigned to support the needs of the organization.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.