Are you a skilled sales and marketing professional ready to apply your talents in a meaningful way? If helping people navigate one of the most difficult times in their lives toward a brighter future resonates with you, and you're seeking a workplace culture that genuinely stands apart, this could be the opportunity you’ve been waiting for. We are a rapidly expanding law firm with multiple offices across West Virginia. Our top priority is cultivating an outstanding workplace environment, which empowers us to consistently deliver exceptional results for clients, often surpassing industry standards. Our team is made up of compassionate, innovative, and driven professionals committed to making a real difference in people’s lives. If you’re client-focused, performance-oriented, and thrive in a team that values accountability, we invite you to join us. As a Client Success Coordinator, you will be responsible for building and maintaining strategic relationships with referral partners, professionals, businesses, and community resources aligned with our ideal client profile. Your role will involve developing a strong referral network and serving as a key connector, linking clients to helpful services beyond our legal representation. Compensation includes a competitive base salary along with performance-based incentives. Travel to all of our firm’s West Virginia locations is required. Responsibilities: Prospecting & Referral Relationship Development • Identify, engage, and build relationships with businesses and professionals who serve clients before, during, and after our firm's representation. • Represent Klie Law at networking events, professional associations, and community gatherings to establish strategic alliances. Pipeline Development & Management • Generate and nurture leads from professional referral relationships, coordinating closely with the Marketing Manager to maintain an active pipeline of qualified prospects. Client and Partner Engagement • Create and manage follow-up processes with partners and referral sources, ensuring continuous engagement and mutual value. • Collaborate with the Marketing Manager to develop strategic co-marketing initiatives, including joint webinars, workshops, or events that add value to clients and partners. • Conduct offboarding meetings with current clients to ensure they have the resources needed for post-representation success. • Nurture and maintain referral relationships. • Reporting & Analytics Maintain accurate and detailed CRM records. Regularly report progress on partnership growth, pipeline activity, and revenue generated through referral channels. Qualifications: Required Qualifications: • 2+ years of experience in a sales or business development role, preferably within legal services, financial services, or similar professional service industries. • Demonstrated ability to successfully build, maintain, and leverage professional networks for lead generation. • Excellent interpersonal, verbal, and written communication skills. • Highly organized, self-motivated, and adept at managing multiple relationships simultaneously. • Comfortable working collaboratively with marketing teams and clearly reporting results. Preferred Qualifications: • Bachelor’s degree in Business, Marketing, Communications, or a related field. • Experience or existing relationships within law-related industries such as financial planning, real estate, counseling, mediation, or other related services. • Familiarity with legal processes. Compensation: $56,500 - $100,000

• Prospecting & Referral Relationship Development • Identify, engage, and build relationships with businesses and professionals who serve clients before, during, and after our firm's representation. • Represent Klie Law at networking events, professional associations, and community gatherings to establish strategic alliances.Pipeline Development & Management • Generate and nurture leads from professional referral relationships, coordinating closely with the Marketing Manager to maintain an active pipeline of qualified prospects.Client and Partner Engagement • Create and manage follow-up processes with partners and referral sources, ensuring continuous engagement and mutual value. • Collaborate with the Marketing Manager to develop strategic co-marketing initiatives, including joint webinars, workshops, or events that add value to clients and partners. • Conduct offboarding meetings with current clients to ensure they have the resources needed for post-representation success. • Nurture and maintain referral relationships. • Reporting & AnalyticsMaintain accurate and detailed CRM records.Regularly report progress on partnership growth, pipeline activity, and revenue generated through referral channels.