Job Description

GOVERNMENT INITIATIVE PROGRAM:

Our Government-Funded Outreach Program was created by a major telecommunications brand as a Federal Lifeline Assistance Program intended to bring wireless devices to individuals who are found eligible. Our communication outlets are no longer an extravagant accessory; they have evolved into a necessary addition to everyday life.

Our company partners with Fortune 500 telecommunications clients in order to bring government-funded wireless communication to the economically-disadvantaged who cannot afford to maintain this basic necessity. We strongly believe that allowing someone the proper tools for success is the key to creating a promising future full of opportunity.

POSITION SUMMARY:

The representative primary objectives are to identify and give outreach to the community who qualify for assistance in this program with the goal of fostering long-term stability for individuals and families.

RESPONSIBILITIES:

• Frontline Representative and act as a bridge between our clients’ brand and the public
• Develop all new team members to be responsible for providing their input in strategy, meetings, as well as achieving the purpose of helping the community
• Experts in customer care and human resources management

REQUIREMENTS:

• Excellent communication skills and the ability to advocate
• Ability to work independently and collaborate with a team
• Entrepreneurial spirit, ability to problem solve and build relationships
• Bilingual Spanish candidates a plus

If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, community outreach, community engagement, community marketing, community management, or community coordinator