Benefits:
Bonus based on performance
Opportunity for advancement
Profit sharing
1-800-Plumber + Air of DuPage County is seeking an experienced, highly motivated Business Development & Marketing Manager to drive customer acquisition and revenue growth across residential and commercial service markets. The ideal candidate will have proven success marketing and selling plumbing, HVAC, or related homeservice solutions to residential homeowners, apartment communities, property management companies, commercial facilities, and multi-unit housing operators. This role is responsible for generating qualified leads, building strategic relationships, expanding brand visibility, securing service agreements, and converting prospects into recurring customers throughout the DuPage and surrounding suburban markets. The successful candidate must be a strong communicator, relationship builder, and self-starter with excellent sales execution and local market development experience.
Teritory: Naperville, Illinois | Territory: 30-mile radius covering Naperville, Aurora, Wheaton, Lisle, Downers Grove, Schaumburg, Plainfield, Bolingbrook, and surrounding Chicagoland suburbs | Employment Type: Full-Time | Experience Required: Minimum 3+ years | Industry: Plumbing / HVAC / Home Services / Commercial Facility Services
TECHNICAL SKILLS
Excellent oral and written communication skills
Strong sales closing ability
Professional presentation skills
Relationship-building expertise
Strategic prospecting ability
Negotiation and contract development skills
High energy and self-motivation
Strong organizational discipline
CRM proficiency
Local territory management experience
KEY RESPONSIBILITIES - RESIDENTIAL CUSTOMER ACQUISITION
Develop and execute local marketing campaigns to acquire residential plumbing and HVAC customers
Build brand awareness within target neighborhoods and homeowner communities
Promote maintenance memberships and recurring service programs
Generate inbound and outbound service opportunities
Coordinate neighborhood canvassing and direct outreach initiatives
Build referral pipelines through customer retention programs
KEY RESPONSIBILITIES - COMMERCIAL BUSINESS DEVELOPMENT Identify, prospect, and secure commercial service contracts with:
Apartment complexes
Property management companies
HOA communities
Condominium associations
Commercial building owners
Multi-family residential developments
Facility management companies
Real estate management groups
Retail and office property operators
General contractors and local builders
Responsibilities include:
Cold calling and appointment setting
Conducting in-person presentations
Building decision-maker relationships
Preparing proposals and service contract opportunities
Negotiating service agreements
Closing long-term maintenance and repair contracts
KEY RESPONSIBILITIES - STRATEGIC PARTNERSHIPS Develop referral and partnership channels with:
Realtors
Insurance restoration firms
Property investors
Local builders
Chamber of Commerce networks
BNI groups
Facility managers
Municipal contacts where applicable
KEY RESPONSIBILITIES - LOCAL BRAND MARKETING
Represent the company at networking events and trade associations
Build visibility through community outreach
Coordinate digital and local advertising campaigns
Assist with promotional events and seasonal campaigns
Strengthen local market presence for the 1-800-Plumber + Air brand
KEY RESPONSIBILITIES - CRM & SALES PIPELINE MANAGEMENT
Maintain accurate lead tracking records
Manage prospect follow-up schedules
Document client communications
Report weekly pipeline activity
Track conversions and ROI performance metrics
Coordinate with operations for seamless customer onboarding
REQUIRED QUALIFICATIONS - EXPERIENCE
Minimum 3 years of proven business development, sales, or marketing experience in one or more of the following:
Plumbing services
HVAC services
Home services
Property management sales
Commercial maintenance contracts
Facility services sales
Construction-related B2B sales
PREFERRED QUALIFICATIONS
Existing relationships with local property managers or commercial accounts
Experience marketing within the Chicagoland suburban service market
Knowledge of plumbing or HVAC industry terminology
Prior experience selling recurring service agreements
Familiarity with ServiceTitan or similar CRM systems
PERFORMANCE EXPECTATIONS Success will be measured by:
New residential customer acquisition
Commercial contract wins
Property management account growth
Monthly lead generation targets
Revenue generated
Brand awareness expansion
Conversion and retention performance
COMPENSATION Competitive compensation package based on experience, including:
Base salary
Performance-based commissions
Contract acquisition bonuses
Growth incentives
Compensation will be structured to reward measurable business growth and long-term account retention.
WHY JOIN US Join a fast-growing, trusted national brand serving one of Illinois’strongest residential and commercial markets. This role offers significant opportunity to help build and scale a dominant local plumbing and HVAC operation. If you are an aggressive growth-oriented sales professional ready to build a market-leading service business, we want to hear from you.
Apply today with resume and documented performance results from prior business development roles.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.