Benefits:
Competitive salary
Flexible schedule
Health insurance
Paid time off
Training & development
We are seeking an outgoing and customer service-oriented relationship manager to join our organization and work with our customers, Plumbers and HVAC technicians/owners. In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions.
● Maintain good relationships with clients so that the business can maximize the value of those relationships ● Identify key contacts at potential client companies to establish and foster relationships ● Participate in one-on-one meetings with clients to explain services to guide their choices ● Understand the problems and challenges of clients, address those needs ● Grow the business by identifying new sales and business development opportunities ● Monitor and assess the activities of our competitors to proactively satisfy and retain our clients ● Provide excellent service to maintain a positive reputation for the business ● Resolve any customer complaints promptly and professionally ● Set revenue targets and develop and execute a strategy to meet them
Qualifications: ● Professional relationships with Plumbers, HVAC techs/owners preferred ● Ability to build, foster, and maintain positive professional relationships ● Devotion to high-quality customer service ● Excellent interpersonal communication skills ● Keen analytical and research abilities ● Knowledge of relationship management best practices ● Problem-solving and conflict resolution capabilities ● Willingness to develop an in-depth understanding of the business and related services ● 3+ years of experience in a sales or customer service role ● Outgoing and customer-oriented attitude ● General Construction or Restoration Experience
Benefits: ● Car mileage reimbursement ● Vacation and Paid time off ● Health, Dental, Vision Insurance Job Type: Full-time Pay: $65,000-$90,000 per year (salary & commission) 1st year. $85,000-$110,000 2nd year Salary is $55,000-$65,000 per year Commission is 7% of Gross Profit
Flexible work from home options available.