Benefits:

401(k)

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Customer Service Representative / Outside Sales – Servpro of Glendora/San Dimas

Benefits

Servpro of Glendora offers:

Competitive base salary + commission

Excellent benefits package

Opportunities for career growth

Ongoing professional training and development

A dynamic, team-oriented work environment

Position Summary

We are seeking an experienced Business Development Representative to drive business development through direct engagement with property managers, insurance agents, and commercial clients. The ideal candidate is a relationship-builder who understands the unique needs of the property restoration industry and thrives on achieving and exceeding sales targets.

Key Responsibilities

Identify, develop, and maintain strong relationships with property management companies, insurance professionals, commercial property owners, and other key decision-makers

Educate prospective clients on SERVPRO’s restoration and cleaning services, emphasizing our rapid response, professionalism, and reliability

Conduct regular in-person visits, presentations, and follow-ups to build long-term partnerships

Attend networking events, CE classes, trade shows, and local association meetings to promote brand awareness and generate leads

Maintain detailed records of client interactions, pipeline activity, and progress using CRM/marketing software

Provide consistent territory updates, sales reporting, and revenue forecasts to management

Achieve and exceed sales goals in your assigned territory

Social Media Management

Qualifications

2+ years of Sales and Marketing Representative required, preferably in restoration, property management, commercial services, or insurance-related industries

Proven ability to build and maintain B2B relationships, especially with property managers and insurance professionals

Strong organizational and communication skills

Self-motivated, goal-driven, and able to work independently

Bachelor’s degree in business, marketing, or related field preferred (or equivalent experience)

Skills & Physical Requirements

Comfortable working in the field and engaging clients face-to-face

Capable of lifting and carrying marketing materials or equipment as needed

Must be able to pass a background check (in accordance with applicable law)

Familiarity with property restoration or mitigation services a plus

Additional Information

Each SERVPRO® franchise is independently owned and operated. This position is with Servpro of Glendora/San Dimas, not SERVPRO Industries, LLC or its franchisor. All hiring decisions are made at the franchise level.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.