Job Description

Job Description

Insurance Relationship Manager / Business Development Representative

ServiceMaster Restoration – Raleigh, NC

About Us

ServiceMaster Restoration is a nationally recognized leader in water, fire, mold, and storm damage restoration. Locally owned and operated, we work closely with insurance agents, adjusters, and property professionals to deliver fast, professional, and ethical restoration services when policyholders need help most.

Our reputation is built on responsiveness, documentation, and trust — values insurance professionals care about.

Role Summary

We are looking for an insurance-savvy relationship builder to expand our presence in the Raleigh/Triangle market. This role is ideal for someone with a background in insurance sales, agency production, or claims-adjacent roles who wants to leverage their industry knowledge and professional network in a consultative, relationship-driven sales role.

This position focuses on developing and maintaining referral partnerships , not high-pressure selling.

What You’ll Do

• Build and strengthen relationships with:

  • Independent insurance agents and agency staff

• * Claims professionals and adjusters
  

• * Property managers and commercial clients
  

• • Become a trusted local resource for agents needing reliable restoration partners

• Conduct agency visits, lunch-and-learns, and CE-focused outreach

• Educate insurance professionals on:

  • Restoration best practices

• * Mitigation vs. rebuild processes
  

• * Proper documentation and claim support
  

• • Attend insurance networking events and industry meetings

• Track activity and referrals using CRM tools

• Work closely with operations teams to ensure policyholders receive excellent service

Ideal Background

• Experience as an:

  • Insurance producer or account executive

• * Agency sales representative
  

• * Claims or restoration liaison
  

• • Strong understanding of property insurance claims and policyholder expectations

• Proven ability to build long-term professional relationships

• Confident, polished communicator comfortable speaking with agency principals

• Self-directed and organized with strong follow-through

Compensation & Benefits

• Competitive base salary + performance-based commission
• Company vehicle or vehicle allowance
• Expense reimbursement
• Ongoing training in restoration and claims best practices
• Long-term growth potential within a respected national brand

Why Insurance Pros Choose This Role

• Leverage existing insurance relationships — not start from scratch
• No quotas tied to selling insurance products
• Recession-resistant industry
• Flexible, relationship-focused sales cycle
• Make a real impact by helping clients during property losses

Territory

Raleigh / Triangle area with local travel