Business Development Representative
Ceeva is a trusted IT and cybersecurity partner for organizations seeking better support, transparency, and peace of mind from their Managed Service Provider (MSP). With decades of experience serving clients across industries, our mission is to deliver clear, secure, and effective IT services that drive business success.
We’re launching an outbound sales program focused on helping prospective clients better understand their current MSP bill and cybersecurity posture—often revealing significant cost savings and risk reduction. That’s where you come in.
Position Overview
As a Business Development Representative (BDR) at Ceeva, you will be responsible for prospecting and initiating outbound conversations with decision-makers at companies who may not clearly understand what they’re paying for from their current IT provider. Your goal is to secure meetings for our team to conduct pricing and cybersecurity audits.
This role is ideal for someone who is organized, curious, confident on the phone, and motivated by uncovering opportunities that lead to meaningful change for prospects and new business for Ceeva.
Key Responsibilities
Outbound Prospecting & Lead Generation
Execute daily outreach via cold email, cold calls, and LinkedIn to identify and connect with decision-makers
Use existing lists and build new ones based on Ideal Customer Profile (ICP) criteria
Tailor outreach messaging to demonstrate understanding of the prospect’s challenges
Appointment Setting & Follow-Up
Secure meetings for the Ceeva team to perform pricing and cybersecurity audits
Handle scheduling, confirmations, and reminders to ensure high attendance
Follow up with prospects who express interest or request additional information
Audit Awareness & Positioning
Clearly explain the purpose of Ceeva’s pricing and cybersecurity audit
Communicate the value of transparent billing and proactive cybersecurity planning
Qualify prospects and articulate why the audit is low-risk and high-reward
CRM Management & Reporting
Accurately log outreach activities and interactions in HubSpot
Track KPIs including: emails sent, calls made, meetings scheduled, meetings completed, and no-shows
Collaborate with leadership to improve messaging and refine targeting
Collaboration & Learning
Participate in training sessions and roleplay objection handling
Work closely with the President and service delivery team to align on goals and feedback
Stay informed about industry trends and MSP market competition
Success Metrics
Number of outreach activities completed (email + phone)
Number of audit meetings scheduled
Audit meeting attendance rate
Consistent activity logging in HubSpot
Ideal Candidate Traits
Associate degree required
Strong written and verbal communication skills
Confident making cold calls and engaging decision-makers
Curious and quick to learn technical and service-related details
Highly organized, self-motivated, and coachable
Experience with CRM tools (HubSpot preferred)
Prior experience in B2B prospecting or appointment-setting preferred
What You’ll Get
Competitive base salary + performance bonuses
Health benefits and retirement plan
Free parking
Paid time off
Clear career path with growth opportunities
Collaborative, mission-driven team
The chance to make a real difference for businesses in need of better IT