Job Description

We are seeking a motivated Business Development Representative (BDR) to help generate meetings that convert to qualified opportunities to support early-stage pipeline growth. This role focuses on learning core prospecting and outreach techniques, that engage buying group members and develop foundational knowledge of ServiceNow.

The BDR engages prospective buying groups through structured outreach activities, qualifies meeting interest using defined guidelines, documents interactions accurately, and hands off qualified meetings to the GTM team (s) for opportunity validation. In addition to engaging buying groups, the BDR is also responsible for follow-up across strategic marketing events.

What you get to do in this role:

• Engages current and future clients through phone, email, and social—and connects with key contacts using approved messaging and defined qualification criteria.
• Apply basic problem-solving techniques to assess client needs and determine appropriate next steps based on defined criteria.
• Have consistent engagement and collaboration with the Global Business Acceleration (GBA) management team, Development team and GTM team(s).
• Amplify brand approved generated content with prospective customers to deliver a connected, personalized experience.
• Keep all engagement and follow-up activities accurately documented across ServiceNow internal systems to support clear reporting and forecasting.
• Participate in development simulations, participation in-person competitions, and meet KPI expectations

Qualifications

• Previous experience in business development, sales, relationship management, or financial services preferred
• Credit union or banking experience strongly preferred
• Comfortable opening consumer membership accounts and explaining financial products
• Strong interpersonal, communication, and presentation skills
• Self motivated with the ability to work independently in the field
• Organized with strong follow up and time management skills
• Comfortable with community engagement, public speaking, and event participation
• Proficient with technology and digital tools

Additional Information

We offer Competitive Compensation and Exceptional Benefits:

• FREE medical and dental coverage for employees
• 401K with an exceptional employer match of 6 to 8 percent
• Paid time off and paid holidays
• Stable, mission driven credit union environment

Why Join Us
This role is ideal for someone who enjoys relationship building, community engagement, and helping individuals access financial services that improve their lives. If you thrive outside the branch and enjoy growing membership through meaningful connections, this is a great opportunity to make an impact.