Benefits:

Bonus based on performance

Home office stipend

Opportunity for advancement

Paid time off

Training & development

Position Summary/Purpose: We’re looking for a relationship-driven Business Development Representative to help grow our cleaning and restoration business. This role is primarily responsible for generating new business through networking, referrals, and strong client relationships. As a growing company, this is a hands-on role where you’ll help build our sales pipeline, strengthen partnerships, and own day-to-day communications and invoice support. This role requires balancing outbound business development with real-time coordination of customer needs throughout the day. You will be supported through company-provided systems, CRM tools, and call center support on non-restoration calls.

Primary Responsibilities: Business Development & Sales

Identify and build relationships with referral sources (insurance agents, property managers, business owners, etc.)

Conduct regular outreach, including phone calls, in-person visits, and networking events

Schedule and lead meetings with prospective clients and partners

Deliver presentations to organizations and community groups

Generate new business opportunities and support conversion to active jobs

Maintain consistent follow-up with prospects and referral partners

Client Relationship Management

Serve as the primary point of contact for clients and referral partners

Serve as the primary point of contact for restoration calls during business hours, communicating with field team to ensure timely response and coordination of service

Maintain strong, ongoing relationships to drive repeat and referral business

Ensure a high level of customer satisfaction through clear communication and follow-through

Operations & Team Coordination (Startup Support)

Coordinate daily scheduling to ensure efficient job flow

Coordinate with technicians to ensure smooth handoff from sales to job execution

Ensure basic job documentation, customer records, and workflow tracking information is updated within company systems

Maintain contacts, jobs, and referral sources in company CRM

Support invoicing, client and insurance company payment follow-up, and job close-out processes

Coach technicians on customer communication and identifying potential opportunities in the field

Marketing & Community Presence

Actively participate in networking groups, community events, and industry organizations

Support the development of marketing materials and outreach strategies

Represent the company professionally in all external interactions

What Success Looks Like:

Building a consistent pipeline of new referral partners and opportunities

Generating steady revenue growth through new and repeat business

Maintaining strong relationships that lead to ongoing referrals

Demonstrating consistent sales activity (calls, meetings, networking)

Supporting smooth coordination between sales and operations

The Ideal Candidate Is:

A strong relationship builder who enjoys networking and being out in the community

A self-starter who can manage their time and stay organized without heavy oversight

Comfortable with ambiguity and helping build processes as the company grows

A clear and confident communicator, both verbally and in writing

Highly accountable, with strong follow-through and professionalism

Someone with a growth mindset who is eager to learn, adapt, and take initiative

Qualifications: Experience in sales, business development, or relationship-based roles preferred Experience in restoration, construction, or service-based industries is a plus, but not required Valid driver’s license and ability to travel locally on a regular basis is required Comfortable using basic technology (CRM systems, email, spreadsheets, etc.)

Compensation: •Base salary + performance-based bonus/commission tied to revenue growth

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.