Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Opportunity for advancement

Paid time off

Profit sharing

Signing bonus

Vision insurance

Health insurance

Training & development

Position Summary:

We are seeking a highly motivated and experienced Home Care Business Manager to lead our Milwaukee area operations. This role requires a strategic yet hands-on leader with deep knowledge of caregiver recruitment, client relations, and home care operations. The ideal candidate is a relationship-builder who can drive growth, improve service quality, and foster a compassionate, high-performance team culture.

Sign On Bonus Competitive Salary, performance bonus and profit sharing

Key Responsibilities:

🔹 Operations & Quality:

Oversee day-to-day operations including caregiver scheduling, client matching, and shift fulfillment

Ensure compliance with home care regulations and internal quality standards

Use scheduling and EMR systems (e.g., ClearCare or similar) to manage workflows

🔹 Hiring & Retention:

Lead caregiver recruitment through job boards, referrals, schools, and community partnerships

Build and manage onboarding, orientation, and retention programs

Maintain caregiver satisfaction and reduce turnover

🔹 Client Acquisition & Growth:

Build relationships with hospitals, rehab centers, social workers, and discharge planners

Meet with potential clients and families to convert leads into service agreements

Monitor and report on KPIs including billable hours, revenue, and caregiver churn

🔹 Community Engagement & Marketing:

Represent the agency at local events, job fairs, and networking opportunities

Manage online job postings and basic marketing for caregiver hiring

Build partnerships with CNA schools, churches, and senior programs

Requirements:

Minimum 3 years of management experience in home care, or senior services

Minimum 3 years of business development experience in home care, or senior services

Demonstrated success in caregiver hiring and client development

Strong communication and leadership skills

Working knowledge of home care compliance, caregiver scheduling, and EMR systems

Reliable transportation and ability to travel locally

High-energy, outgoing personality with a passion for building relationships and connecting with people

Strong interpersonal and communication skills—able to engage diverse audiences, from families to healthcare professionals

Experience in sales, outreach, or business development preferred (especially in healthcare, senior services, or non-profit sectors)

Preferred:

Business development experience in home care agency

CNA or healthcare background

Familiar with Milwaukee senior care landscape