Business Manager - School Operations & Family Support

The Learning Experience - New York-Upper West Side

Business Manager - School Operations & Family Support

New York, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Business Manager (Early Childhood Education) Location: The Learning Experience – Upper West Side, New York, NY Salary: $50,000 per year Schedule: Full-Time, Monday–Friday (9:30 AM–6:30 PM)

    Business Manager – School Operations & Family Support

    The Learning Experience – Upper West Side is seeking a highly organized and customer-focused Business Manager to oversee the administrative and operational functions of our early childhood education center. This role serves as the first point of contact for prospective and current families while supporting enrollment, billing, office administration, and the daily operations of the school.

    This position is ideal for someone who enjoys balancing customer service, organization, and operational excellence in a fast-paced, family-focused environment.

    Key Responsibilities

    Manage the daily administrative operations of the center

    Welcome prospective and current families while providing exceptional customer service

    Support enrollment, tours, registration, and family onboarding

    Assist with tuition billing, payments, and administrative recordkeeping

    Answer phones, respond to emails, and maintain accurate student and employee records

    Coordinate office supplies, vendor communications, and administrative processes

    Partner with center leadership to support enrollment growth and family retention

    Ensure compliance with company policies and New York State licensing requirements

    Qualifications

    Previous office administration or business management experience required

    Childcare, preschool, or early childhood education experience preferred

    Strong organizational, multitasking, and communication skills

    Excellent customer service and relationship-building abilities

    Proficiency with Microsoft Office and web-based systems

    Reliable, professional, and detail-oriented

    Ability to work the scheduled shift of 9:30 AM–6:30 PM

    What We Offer

    Competitive salary of $50,000 per year

    Monday–Friday schedule

    Paid time off and recognized holidays

    Medical, dental, and vision benefit options

    Professional development and career advancement opportunities

    Employee childcare discount

    Supportive leadership and collaborative team environment

    Apply Today

    Join The Learning Experience – Upper West Side and help create an exceptional experience for children, families, and educators by supporting the daily operations of a thriving early childhood education center.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.