Business Manager

The Learning Experience - Massapequa

Business Manager

Massapequa, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Employee discounts

    Opportunity for advancement

    Paid time off

    Training & development

    Exciting Business Manager opportunity with The Learning Experience of Massapequa! The Business Manager will assist in managing the day-to-day operations of the center with a focus on the financial and operational performance of the Center. The Business Manager will demonstrate exceptional professional conduct and consideration for the educational development, safety and welfare of the children and staff.

    Role Responsibilities:

    BUSINESS OPERATIONS AND PEOPLE LEADERSHIP

    Drives financial performance and productivity for all operational aspects of the center

    Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy

    Hires outstanding talent and ensures the center is fully staffed with high-performing teachers

    Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact

    Forecasts future enrollment based on annual graduation

    Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.

    Manages all vendor relationships- organizes facilities maintenance and technology support

    Ensures parent billings, accounts receivable, and collections are accurate and precise

    In partnership with the Center Director, conducts team meetings to communicate important information and set a direction

    Working to ensure state compliance and record-keeping

    Assisting in ensuring compliance with TLE Curriculum and policies

    Assisting in classrooms as staff support as needed

    CUSTOMER ENGAGEMENT

    Executes marketing brand campaigns within the center and implements local marketing activities.

    Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)

    Effectively uses social media channels for parent engagement and retention

    Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.

    Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers

    Has a strong understanding of the childcare offerings within the community

    Maintains the lead tracking portal and customer database

    Coordinates the registration process and maintains customer and employee information in center systems

    Responsible for communications to families (i.e. billing, newsletters)

    Plans and manages budget for “parent pleasers”

    Must be flexible with schedule

    Qualifications:

    The Assistant Center Director must comply with minimum standards, as set forth by company policies in addition to state and government regulations.

    Possess a degree in Early Childhood or a closely related field, or be near completion of a degree.

    CDA is a plus.

    Satisfy the mandatory physical and background checks as required by the State and company regulations and procedures.

    Have comprehensive knowledge and understanding of OCFS regulations

    1-2 years of work experience in a childcare program required

    Minimum 1 year in a supervisory position in business administration or childcare

    Demonstrate excellent organizational and leadership skills

    Be enthusiastic and adaptable

    Strong customer service and communication skills.

    Possess skills, attributes and characteristics conducive to and suitable for dealing with children, parents, coworkers, clients and management.

    Work well under pressure and be a positive, enthusiastic team player

    Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.