USPI Foundation Surgical Hospital of San Antonio is seeking a motivated Business Office Clerk to join our team. We have 20 private suites and 5 OR rooms. We perform outpatient surgical procedures in Bariatric, Orthopedic, General, Neuro/Spine, ENT, Pain, Urology.
Responsibilities include:
- Interfaces with visitors, patients, family, and physicians on phone and in person. Performs clerical duties involved with admissions and assist with check in of patients.
- Copying of identification and insurance.
- Verify insurance, enter and verify all patient demographics, insurance and billing information.
- Collect balances due at time of admission.
- Process patient and insurance payments, financial counseling, works various daily reports, registering ER charts, and surgery cost estimates.
- Ensuring Electronic Medical Record health care data is accurate, complete and concise for data users.
- Prepping, Scanning and Analyzing medical records
- Troubleshooting of all documentation
- Release of Information (fax, phone or mail) for all patient types following all hospital policies, State Privacy laws and HIPAA
- Answering phones
- Computer experience with (Excel, Power Point, Word)
- Maintain quality review of medical records
- Maintain the integrity of scanned records
- Audit Electronic Health Records
- Assists Director with problem areas as needed
- Policy and procedure review and creation
- Interaction with nurses/physicians in record completion
- Storage chart retrieval as needed
- Flexibility to help with any health information related task
- Sends deficiency/delinquent letters regarding incomplete medical records of discharged patients to responsible physicians in accordance with the rules and regulations of the medical staff regulations.
- Other duties as assigned by supervisor, Business Office Manager or CFO.
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Required Skills
- High School Graduate or equivalent.
- 1 year of insurance verification required
- Knowledge of medical terminology.
- Knowledge of routine office procedure and equipment
- Computer knowledge helpful.
- Work related experience helpful.
- Must have good use of the English language, able to spell accurately and have neat legible handwriting.
- Must type 45 wpm accurately.
- Must understand confidential nature of hospital work.
- Excellent telephone skills.
- Ability to screen incoming calls, adequately respond to telephone inquiries.
- Responsible for distribution of mail.
Required Experience