Memorial Hermann Surgery Center, Kirby Glen is a premier outpatient surgical facility in Houston, Texas, committed to providing high-quality, patient-centered care in a safe and efficient environment. Our state-of-the-art center specializes in a variety of surgical procedures, ensuring the best possible outcomes for our patients. We take pride in our dedication to excellence, innovation, and compassionate service, upholding the highest standards of integrity and professionalism.

We are looking for a versatile and detail-oriented Business Office Float to join our administrative team. This role will support various business office functions, including insurance verification, patient registration, scheduling, and billing, ensuring smooth daily operations. The ideal candidate thrives in a fast-paced setting, is adaptable to changing priorities, and enjoys working collaboratively with both patients and staff.

Responsibilities:

• Assist with patient registration, insurance verification, and authorizations.
• Support scheduling, front desk reception, and patient check-in/check-out processes.
• Process billing and payments, ensuring accuracy in financial transactions.
• Communicate with patients regarding insurance benefits, financial responsibilities, and payment options.
• Work closely with clinical and administrative teams to ensure seamless patient flow.
• Follow up on outstanding authorizations, claims, and patient balances.
• Maintain compliance with HIPAA regulations and ensure patient confidentiality.
• Provide backup support for other business office functions as needed.

What We Offer

We care for our communities and our team members by providing a comprehensive benefits package, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Short- and long-term disability options
• Flexible financial benefits including FSAs and HSAs
• 401(k) with access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.

USPI is proud of our inclusive culture. We respect differences, nurture individual contributions, and leverage diversity to make our organization stronger and more responsive to the needs of our patients and physicians.

Required Skills

• Strong attention to detail and organizational skills
• Proficiency in medical office software and EMR systems
• Effective verbal and written communication skills
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of insurance verification, billing, and claims processes
• Customer service skills with a patient-focused mindset
• Problem-solving and conflict-resolution abilities

Required Experience

• High school diploma or equivalent required; associate’s degree or higher preferred
• Minimum 1–2 years of medical office or healthcare administrative experience, preferably in an ambulatory surgery center or hospital setting
• Experience with insurance verification, patient registration, and billing processes
• Familiarity with HIPAA regulations and patient privacy requirements