Job Description

Position Summary

The Business Office Manager / Human Resources plays a vital role in ensuring smooth financial operations, administrative accuracy, and effective personnel management. This role supports both the business office and HR functions while promoting a strong workplace culture grounded in respect and teamwork.

Key Responsibilities

Business Office Management

• Oversee billing processes including Medicaid, ensuring the documents get to the right people.

• Manage resident trust accounts and maintain accurate financial records.

• Handle accounts receivable, accounts payable, and monthly financial reporting.

• Assist with admissions and ensure completeness of financial paperwork.

Human Resources

• Lead recruitment, hiring, onboarding, and orientation.

• Maintain employee files and HR compliance with state, federal, and tribal requirements.

• Assist department heads with staff development, corrective actions, and evaluations.

• Manage payroll, timekeeping, and benefit coordination.

• Uphold confidentiality and promote a culturally inclusive workplace.

Qualifications

• An associate’s or Bachelor’s degree in Business Administration, Human Resources, Accounting, or a related field is recommended but not required.

• Experience in healthcare business office management, HR administration, or related field preferred.

• Knowledge of Medicaid/Medicare billing and long-term care regulations is highly desirable.

• Ability to maintain confidentiality and handle sensitive information with professionalism.

• Strong communication, organizational, and problem-solving abilities.

• Computer proficiency, including Office Suite and facility billing/HR systems.

• Prior long-term care experience is a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.