Benefits:

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Business Office Manager – Skilled Nursing Facility (South Side of Indianapolis)

A skilled nursing facility located on the south side of Indianapolis is seeking an experienced and highly organized Business Office Manager to oversee the daily financial and administrative operations of the facility. This role is essential in ensuring accurate billing, efficient office processes, and excellent customer service for residents, families, and staff.

The Business Office Manager serves as a key member of the facility leadership team and is responsible for managing accounts receivable, resident trust accounts, insurance billing, and financial recordkeeping while maintaining compliance with state and federal regulations.

Key Responsibilities

Oversee the day-to-day operations of the business office within the facility

Manage Medicare, Medicaid, Managed Care, and Private Pay billing processes

Monitor and maintain accounts receivable, ensuring timely collections and follow-up

Manage resident trust accounts and maintain accurate financial records

Coordinate admissions financial paperwork and insurance verification

Work closely with the admissions, clinical, and corporate teams to ensure accurate billing and reimbursement

Prepare financial reports and maintain documentation in accordance with regulatory requirements

Provide professional and compassionate customer service to residents and family members regarding billing and account questions

Ensure compliance with all federal, state, and company policies related to financial operations

Qualifications

Prior experience as a Business Office Manager or Assistant Business Office Manager in a Skilled Nursing Facility preferred

Strong knowledge of Medicare, Medicaid, Managed Care, and long-term care billing practices

Experience with accounts receivable management and collections

Strong organizational, analytical, and problem-solving skills

Excellent communication and customer service abilities

Ability to manage multiple priorities in a fast-paced healthcare environment

Proficiency with electronic billing systems and Microsoft Office

What They Offer

Competitive salary based on experience

Full benefits package including health, dental, vision, and retirement options

Paid time off (PTO)

Supportive leadership and team-oriented work environment

Opportunity to make a meaningful impact supporting residents and families

This is an excellent opportunity for a motivated professional who enjoys both financial operations and building positive relationships within a healthcare environment.

Qualified candidates who are passionate about supporting high-quality long-term care are encouraged to apply.